Synopsis
An instructional film for telephone business-office cashiers who deal with the public.
Synopsis, reviewed
Details
- Running time
- 18 minutes
- Collection
- Prelinger Archives
Subjects on the Internet Archive
- Occupations: Clerical
- Occupations: Customer service
- Communication: Telephone
Reviews on the Internet Archive
★★★★★ · The TWO tellers · bestpbx · 2008-05-30
The two tellers at the beginning of this film were the same gal.... the first on was filmed on her first day at work... the second on was filmed when she had been working there about 6 years sayng the same old thing every day and answering the same old questions and listening to complaints from customers and watching every man that gets hired in at the same level as you get promoted after he clears his probation period. What a farce!
★★★★★ · Exactly How To Be A Teller · JSBejma · 2015-11-18
And they very adeptly illustrate the twelve steps a girl follows to do this right. An excellently done movie. I think this film competes quality wise with the very best of Jam Handy's productions. One question, though. Bell System was the only phone company around. There was no competition. Just Bell, or nobody. So really, what difference would it make?
★★★★★ · I Like This Film · MissMenorrhea · 2016-11-02
Very well done.
★★★★★ · Valuable Lessons Still Today / Sexism? C'mon · Eugene Chandler · 2026-03-06
Very good internal Bell System / AT&T training video for their employees. Yes, they were a regulated monopoly back then and the only choice for almost the entire country. That didn't stop them from valuing and treating their customers well. Many of the methods used in the video are of course outdated. Some, such as greeting, smiling, being efficient and attentive to each and every customer and to their employer should never go out of date. It seems we could use a whole lot more of that today. And for those that think sexism, how ridiculous. Fact is, back then females had roles and positions…
★★★★ · Sexist? Come on. · longfade · 2010-07-02
I’m sorry, but WHERE is the “sexism”? The sexist concept didn’t exist back then, so it’s really just of its time. I think the fact that people get up in arms about something this innocuous is telling of our generation, which is judgmental, hypersensitive, and litigious. The words I hear ascribed to these gals are things like “accurate, quick-minded, friendly, alert” etc., and anyone who’s that uptight about the word ‘girl’ is probably just looking for an excuse to be indignant. This is clearly a film promoting the benefits and importance of good customer service, but it’s also about…
★★★ · Evocative of modern animated comedy · FP · 2004-03-11
This has a great deal in common with the "Raisins" episode of SOUTH PARK.
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